MAYAOpen Marketing then Websites, open the site, then its settings, Chat tab. The bubble is switched on per site; it is off to start with. There you also set the assistant name, its greeting and its colour; left empty, they take the default values for the page language.
MAYA answers visitors exactly as on WhatsApp or Telegram: same agent, same catalogue, same rules.
Each visitor becomes a « Web visitor » contact, and their exchanges arrive in MAYA then Sales Agent, where a filter isolates website chat.
A visitor cannot send more than twenty messages in five minutes, and a message is cut at 2000 characters. If they close their tab, their next visit opens a new conversation.
PlansIncluded in plans: Groupe, Entreprise.