MAYAAdding a company or a brand
An entity is a company, a brand or a department that partitions your data; their number is capped by your plan.
Your account and plan
The articles in this topic, each naming the exact screen where the action happens.
Your account and plan
8 articlesTwo-factor authentication and sign-in problems
The second factor is required by the role, not the account; a backup code unlocks a lost phone.
My plan, my invoices, my trial
My plan shows your plan and your AI replies; subscribing, paying and setting renewal is done on the Subscription screen.
How many AI replies do I have left
The counted unit is a reply MAYA sends to a third party; the plan allocation is used before the packs.
Choosing your notifications and getting them on your phone
Everyone chooses their channels per event; only important notifications ring on the phone, through Telegram or the app.
File storage and contact limit
On maya-erp.com, your plan sets storage and a number of contacts; the File storage screen, for its part, chooses where new files are kept.
End of trial, read-only and suspension
At the end of the trial or of an unpaid period, the workspace becomes read-only: your data stays viewable and kept, and a payment reopens everything.
Why a screen or module is closed
A module opens if your plan includes it, it is not uninstalled and your role grants it; otherwise MAYA sends you to MAYA Chat.