How many AI replies do I have left

The counter is shown on the My plan screen, and a reminder appears in the header when your plan carries an allowance.

Every reply written by MAYA counts: in a conversation on any channel, on a comment, on a ticket, in the chat of one of your websites, and also in MAYA Chat for your team. A more powerful model, if you chose one, counts several units per reply.

MAYA's reminders and internal analyses are not counted.

The order of consumption is the plan allowance, then the balance of your packs, which does not expire. An alert is sent at 80 percent of the month's allowance, another when both the allowance and the packs are used up.

When everything is used up, MAYA goes quiet: the customer's message is kept and administrators are notified. A pack is bought from My plan.

Videos and stock photo libraries use your own keys, on the Your service keys screen. On maya-erp.com, generating an image also requires your key, and is deducted from your AI replies.