MAYAThe catalogue is kept under Catalogue. An item is a product or a service; it belongs to one entity, or to the whole company when you choose all entities.
An item without a price, or with a price of zero, is announced as on request on documents and by MAYA, never as zero.
A purchasable item also carries its purchase price: it is used to compute margins, and the agent does not see it. A promotional price only applies if it is lower than the catalogue price.
Price lists are set in Administration, Sales and customers, then Sales: a list has a currency, applies to one entity or the whole company, and carries prices or discounts by quantity tier. It is attached to a customer from their contact record.
PlansIncluded in every plan.