Billing subscriptions

Subscriptions are under Sales then Subscriptions, when your plan includes this module.

The billed period starts at the subscription due date, not on the day you click, and the next one starts the day after it ends. A subscription price is a monthly price: a quarter is worth three, a year twelve.

The same period is never billed twice, even if MAYA and a person bill it at the same moment.

When MAYA bills a due date on its own, it follows All my settings: in Prudent, the invoice is created as a draft and waits for a person; in Balanced and Autonomous, it is issued. An invoice requested by a person is issued.

Changing plan mid-period is done from the subscription. Depending on the setting, the new price applies from the next due date, or a top-up is billed for the remaining days. A downgrade never produces an automatic refund.